Terms & Conditions

01About Khovara

Khovara specializes in women's and men's apparel across all categories — including t-shirts, shirts, dresses, ethnic wear, co-ords, and casual wear — crafted from quality fabrics and designed for comfort, style, and value. Our products are sold to individual customers, in standard retail quantities, strictly for personal use and not for resale.

These Terms apply to all purchases, browsing, and interactions on khovara.com, and form the basis of our relationship with every customer. We do not recognize or accept any third-party or customer-imposed terms unless expressly agreed to by us in writing.

02Eligibility

To use our Website or place an order, you must be at least 18 years old, or be using the site under the supervision of a parent/legal guardian. By using our Website, you confirm that the information you provide is accurate, current, and complete.

03Account Registration

• To shop with us, you may be required to register and provide accurate personal details (name, email, phone number, address)
• You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account
• Khovara reserves the right to suspend, restrict, or terminate any account at our discretion — including in cases of suspected fraud, abuse, or violation of these Terms

04Placing an Order

• All product descriptions, images, and prices are provided for informational purposes and are subject to change without prior notice
• When you click "Place Order" / "Buy Now," you are making a legally binding offer to purchase. The contract of sale is considered complete once your order is confirmed and dispatched by us
• We reserve the right to refuse or cancel any order — for reasons including but not limited to product unavailability, pricing errors, suspected fraudulent activity, or payment issues

05Pricing & Taxes

All prices listed on the Website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (GST), as indicated at checkout.

We make every effort to ensure pricing accuracy; however, in the event of a genuine pricing error, we reserve the right to cancel the affected order and issue a full refund.

06Payment Methods

We accept various secure payment options, including credit/debit cards, UPI, net banking, and wallets, as well as Cash on Delivery (COD) where available. Payment is processed through secure, PCI-compliant third-party payment gateways — Khovara does not store your full card details.

07Shipping & Delivery

Orders are delivered to the address provided at checkout. While we aim for timely delivery, actual delivery times may vary due to courier logistics, location, or unforeseen circumstances. Please refer to our Shipping Policy for detailed timelines and terms.

08Returns, Exchanges & Refunds

Any returns, exchanges, or refund requests are governed by our separate Return, Exchange & Refund Policy, which forms part of these Terms by reference.

09Intellectual Property

All content on this Website — including but not limited to the Khovara name, logo, product photography, graphics, text, and design — is the property of Khovara or its licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this Website for commercial purposes without our prior written consent.

10User Conduct

When using our Website, you agree not to:

• Provide false, misleading, or fraudulent information
• Use the Website for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorized access to our systems, other user accounts, or Website data
• Post or transmit harmful code, viruses, or disruptive content
• Misuse promotional offers, discount codes, or referral programs

We reserve the right to restrict or terminate access for any user found violating these conditions.

11Product Availability & Accuracy

We strive to display accurate product details, colors, and sizing information across our men's and women's collections; however, slight variations may occur due to photography, screen settings, or manufacturing batches. We do not guarantee that all products shown will remain in stock at all times.

12Limitation of Liability

To the extent permitted by law, Khovara shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products, including delays, technical issues, or third-party service failures (e.g., courier or payment gateway disruptions). Our total liability for any claim shall not exceed the amount paid for the relevant order.

13Data Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14Third-Party Links

Our Website may contain links to third-party websites or services (e.g., social media, payment gateways). Khovara is not responsible for the content, policies, or practices of these third-party sites.

15Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business practices or legal requirements. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Website after such changes constitutes your acceptance of the updated Terms.

16Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts at Surat, Gujarat.